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Dear Candela User,

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You might have experienced the black screen issue in our DVD’s lately. This is due to Adobe discontinuing flash player from 12th Jan 2021. We are continuously working on fixing this issue. For time being if you would like to use Candela, please set your computer date to the year 2020 whenever you run Candela. You will have to activate Candela one more time after you have changed the computer date. Please contact Candela on 0777185329 to get the new activation code we will do our best to help you. We really appreciate your patience while we are working on releasing the patch soon. We will be informing you about the patch ahead of its release.

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Humbly

Candela Team.